Essential Duties & Responsibilities:

• Greet, scan, and direct staff, faculty, students, and visitors.
• Answer and manage a multi-line phone system promptly (within three rings).
• Provide accurate information on gym programs, classes, and policies.
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Essential Duties & Responsibilities:

• Greet, scan, and direct staff, faculty, students, and visitors.
• Answer and manage a multi-line phone system promptly (within three rings).
• Provide accurate information on gym programs, classes, and policies.
• Handle incoming and outgoing mail.
• Perform clerical tasks such as filing, copying, and document preparation.
• Maintain fitness records and ensure accurate documentation.
• Schedule appointments and route important documents appropriately.
• Keep reception area tidy; monitor resource needs and report issues to management.
• Support miscellaneous tasks and assist with day-to-day operations as assigned.

Qualifications & Experience:

• Diploma or equivalent qualification.
• Minimum of 1 year of relevant experience in a similar administrative or customer service role.

Knowledge & Skills:

• Friendly and approachable personality.
• Strong interpersonal and communication skills; culturally inclusive attitude.
• Excellent telephone etiquette and customer service know-how.
• Capable of handling confidential information with discretion.
• Proficient in Microsoft Office and general office software.
• Strong organizational, multitasking, and detail-oriented abilities.
• Adept at compiling data and preparing basic reports.
• Knowledge of business English and standard office practices.

Working Conditions:

• Position based within the campus sports complex.
• Requires prolonged periods of sitting or standing.
• Must be comfortable managing frequent phone interactions.
• Minimal exposure to physical risk.