About the job
Job Title: Product Owner/Manager – Airport Operations Domain
Location: Dubai
Experience: 12+ years
Domain: Airlines / Aviation / Travel Technology
Employment Type: Full-Time
About the Role
We are looking for a dynamic and experienced Pro
...more
About the job
Job Title: Product Owner/Manager – Airport Operations Domain
Location: Dubai
Experience: 12+ years
Domain: Airlines / Aviation / Travel Technology
Employment Type: Full-Time
About the Role
We are looking for a dynamic and experienced Product Owner or Manager with deep expertise in the airline industry to lead the design, development, and optimization of airport-specific digital products and solutions. The ideal candidate should bring a strong understanding of airport, ground handler and airline business models, processes, and systems in the Airport Operations domain with focus on Baggage Management.
Key Responsibilities
- Own the product lifecycle from ideation to delivery for airport-specific technology platforms (e.g., ground operations, baggage management platforms, etc.)
- Define product vision, roadmap, and growth opportunities aligned with ground handler, airport and airline business objectives
- Collaborate with internal teams (other product owners and managers, as well as architecture, engineering, UX/UI, QA, sales, and marketing) to build scalable, user-centric solutions
- Engage with airline stakeholders and customers to gather feedback, define user requirements, validate features, and influence business processes
- Translate complex business needs into detailed product features and user stories and build the product backlog to be consumed by multiple product teams
- Participate in and guide the team in demos of the developed product to stakeholders
- Track product performance through KPIs, user feedback, and analytics; promote product adoption and continuously optimize product features
- Build strong relationships with team members, peers, line and stakeholders
- Keep up with industry trends, emerging technologies, and competitive landscape in the aviation sector
Required Skills and Experience
- 5+ years of technology product management experience, with at least 3 years focused on airport/airline/travel domain
- Awareness of agile and product management principles
- Experience working as part of complex programmes and building or implementing B2B, B2E and B2C facing digital platforms for airlines and airports
- Strong domain expertise in one Airport Operations and Airline/Airport Baggage Management
- Proven experience in agile product development environments
- Excellent problem-solving and analytical skills. Exposure to Design Thinking workshops
- Strong spoken and written communication skills
- Strong stakeholder management with cross-functional teams and airline clients. Ability to influence without authority
- Experience developing (including coaching and mentoring) direct and indirect reports
- Ability to create wireframes, product documentation, and high-level technical requirements
- Qualified in SAFe Product Owner/Product Manager (POPM) or Agile Product Management (APM)
- Tools: Jira, Confluence, Qmetry, collaboration tools like Miro, Mural
Preferred Qualifications
- MBA or related business/technology degree
- Experience building innovative or AI products
- Familiarity with APIs, cloud-based platforms, and airport and airline data integrations
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