Hiring: Reports Management Specialist (ServiceNow ITSM) - Jeddah

Location: Jeddah, Saudi Arabia (Only Saudi Nationals)

Key Responsibilities:

- Develop ServiceNow ITSM reports (Incident/Change/SLA)

- Manage end-to-end IT change coordination

- Analyze KPIs

Hiring: Reports Management Specialist (ServiceNow ITSM) - Jeddah

Location: Jeddah, Saudi Arabia (Only Saudi Nationals)

Key Responsibilities:

- Develop ServiceNow ITSM reports (Incident/Change/SLA)

- Manage end-to-end IT change coordination

- Analyze KPIs & drive service improvements

- Collaborate with teams for data-driven decisions

Requirements:

- ServiceNow Reporting, Power BI, Excel

- ITIL knowledge (Incident/Change Mgmt)

- Strong analytical & communication skills

Why Join? Be part of an ITSM transformation in a dynamic environment!

Apply: Send CV to salim@dwttechnology.com