Senior Technical Support Specialist — Riyadh, KSA

Provide advanced technical support, resolve complex issues and mentor junior staff to maintain high IT service standards.

Key Responsibilities

• Troubleshoot and resolve complex technical incidents

Senior Technical Support Specialist — Riyadh, KSA

Provide advanced technical support, resolve complex issues and mentor junior staff to maintain high IT service standards.

Key Responsibilities

• Troubleshoot and resolve complex technical incidents.
• Document solutions and provide guidance to the support team.
• Contribute to continuous improvement of support processes.

Requirements

• Strong technical troubleshooting experience and customer-focus.
• Ability to handle complex incidents and guide junior staff.

Why Join: Professional environment with opportunity to lead technically.